In part three of our Emotional Intelligence series, Prof. VGT illustrates how to differentiate someone with high emotional intelligence from someone with low EI.
Someone with low emotional intelligence
Ramesh works in marketing. While his work is commendable, people in the workplace tend to avoid him. He does most of his work alone and does not want to be part of a team, saying that he prefers it that way. He can communicate with others, but much of his communication, verbally and through email, is done in either an aggressive or passive manner. When people share opinions with him, he usually dismisses them outright or is very critical. Most worrying is that whenever something goes wrong, he refuses to take responsibility for it. He often makes himself out to be the victim and insists others are at fault.
Someone with high emotional intelligence
Gayathri heads up the sales department for a growing SaaS company, and everyone loves working for and with her. She knows how to solve problems and always promotes an atmosphere of positivity at the workplace. Gayathri encounters pressure-packed situations all the time but manages to stay calm and collected no matter how much stress she experiences. She knows how to handle difficult situations because she has a high EQ at work. Gayathri empathizes with her coworkers, understanding what they’re feeling. As a result, she has gained a reputation for resolving conflicts. She also listens carefully to criticisms and responds constructively, always seeking ways to improve upon her already excellent work.
As you can see, there are several ways you can begin to boost, or improve, your EQ. Doing so will not only enhance your opportunities for success in the workplace, but it will also benefit you in your personal and professional relationships.
Ultimately, Emotional Intelligence entails understanding yourself and others, effectively interacting with others, and then using those skills to strengthen your personal and professional relationships.
